Privacy Policy

1. Introduction

mpo700 is committed to safeguarding the personal information of every player who accesses our platform. We recognize that our players place significant trust in us when they share their data, and we take that responsibility seriously. This Privacy Policy is designed to be transparent — we want you to understand precisely how your information is handled from the moment you visit our site to the point where you close your account.

We serve primarily Indonesian players, and our data practices are aligned with internationally recognized privacy standards. We do not sell your personal data. We do not use your data for purposes beyond those described in this policy. We employ robust technical and organizational measures to protect your information at every stage of processing.

If you have any questions about this Privacy Policy or your personal data at any point, you may contact our Data Protection team at [email protected].

2. Data Controller

For the purposes of this Privacy Policy, mpo700 acts as the data controller — the entity that determines the purposes and means by which your personal data is processed. All inquiries, access requests, and complaints relating to your personal data should be directed to:

Where mpo700 engages third-party processors (such as payment gateway providers, KYC verification services, or analytics platforms), those parties act as data processors under binding contractual agreements that restrict their use of your data to the specific purposes for which it was shared.

3. Personal Data We Collect

mpo700 collects personal data in various categories depending on the nature of your interaction with the platform. The following table outlines the categories of data we collect and the contexts in which they arise:

We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly necessary for identity verification.

4. How We Collect Your Data

mpo700 collects personal data through the following channels:

4.1 Direct Collection

Data you provide directly to us when you:

• Register a player account on the platform.
• Complete KYC verification by submitting identity documents.
• Make a deposit or request a withdrawal.
• Contact our customer support team via live chat or email.
• Participate in a promotion, tournament, or survey.
• Update your account profile or communication preferences.

4.2 Automated Collection

Data collected automatically when you interact with the platform:

• Server access logs recording your IP address, device identifiers, and pages visited.
• Session cookies and browser storage used to maintain your logged-in state.
• Analytics tools that aggregate behavioral data (page flow, click patterns, session duration) in pseudonymous form.
• Fraud detection systems that analyze transaction patterns against known risk indicators.

4.3 Third-Party Sources

In limited circumstances, mpo700 may receive data from third parties, including:

• KYC verification providers who confirm identity document authenticity and screen against sanctions databases.
• Payment processors confirming the ownership and validity of the bank accounts or e-wallets used for transactions.
• Fraud intelligence networks that flag known fraudulent actors or devices.

5. How We Use Your Personal Data

mpo700 uses your personal data for the following purposes:

• Account Management: Creating, maintaining, and securing your player account; authenticating your identity when you log in.
• Service Delivery: Processing deposits and withdrawals in IDR; granting access to games; settling wagers; crediting bonuses.
• Regulatory Compliance: Verifying eligibility (age 21+, Indonesian residency); conducting KYC checks; complying with anti-money-laundering (AML) obligations; responding to legal process.
• Fraud Prevention & Security: Detecting and investi gating suspicious activity; preventing unauthorized account access; enforcing the one-account-per-player rule.
• Responsible Gaming: Monitoring gaming patterns for signs of problem gambling; enforcing self-exclusion and deposit limits set by the player; age-gating content to users 21 and older.
• Customer Support: Responding to inquiries, complaints, and disputes; maintaining records of support interactions for quality assurance.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform news — only where you have opted in to receive such communications. You may withdraw consent at any time.
• Platform Improvement: Analyzing aggregated and pseudonymized usage data to improve game selection, interface design, and overall player experience.
• Legal Obligations: Retaining transaction records as required by applicable law; cooperating with competent authorities when legally compelled to do so.

6. Legal Basis for Processing

mpo700 processes your personal data on one or more of the following legal grounds:

7. Data Sharing & Disclosure

mpo700 shares personal data only in the limited circumstances described below. In all cases, data sharing is governed by written data processing agreements that restrict how recipients may use the information.

7.1 Service Providers

• Payment Processors: Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) receive the minimum financial data required to process your transactions.
• KYC Verification Partners: Accredited identity verification providers receive copies of your identity documents solely for the purpose of confirming authenticity and eligibility.
• Game Providers: Studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Pocket Games Soft receive pseudonymous player identifiers and wagering data necessary to operate their games and calculate outcomes.
• IT & Infrastructure Providers: Hosting and cloud infrastructure partners who store platform data under strict contractual confidentiality obligations.

7.2 Legal & Regulatory Disclosure

mpo700 may disclose personal data to law enforcement agencies, regulatory authorities, or courts when required to do so by applicable law, legal process, or a binding order from a competent authority. We will, where legally permitted, notify you of such a disclosure.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of mpo700's assets, player data may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and the applicable privacy terms of the successor entity prior to the transfer taking effect.

8. Cookies & Tracking Technologies

mpo700 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with our services. The following table describes the categories of cookies we use:

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to use the platform. Disabling analytics or marketing cookies will not affect core service functionality.

9. Data Retention

mpo700 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with financial record-keeping requirements.
• Transaction Records: Deposit, withdrawal, and wagering records retained for a minimum of 5 years from the date of each transaction.
• KYC Documents: Identity documents retained for a minimum of 5 years following the last transaction or account closure, whichever is later.
• Customer Support Records: Chat transcripts and support tickets retained for 3 years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent or request deletion, after which it is purged within 30 days.
• Technical Logs: Server access logs retained for 12 months for security and fraud investigation purposes.

When personal data is no longer required, it is securely deleted or permanently anonymized so that it can no longer be attributed to any individual player.

10. Data Security

mpo700 implements a layered approach to data security, combining technical controls, organizational procedures, and staff training to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Our key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security. Look for the padlock icon in your browser's address bar when using mpo700.
• Encrypted Data Storage: Sensitive data fields — including financial account numbers and identity document images — are encrypted at rest using AES-256 encryption.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff access is logged, audited, and reviewed regularly.
• Two-Factor Authentication (2FA): Available for player accounts as an additional layer of login security. We strongly encourage all players to enable 2FA.
• Penetration Testing: Our platform undergoes regular third-party security assessments and vulnerability scanning to identify and remediate weaknesses proactively.
• Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, mpo700 will notify affected players without undue delay and take immediate steps to contain and remediate the incident.

11. Your Privacy Rights

As a player on the mpo700 platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 calendar days of receiving your request.

Please note that some rights are subject to limitations where legal obligations require us to retain or process data regardless of your request. We will always explain clearly if this is the case.

12. Protection of Minors

mpo700 operates an adults-only (21+) platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes a mandatory date-of-birth declaration, and accounts that fail age verification are closed immediately.

If you have reason to believe that a minor has registered on the platform or that personal data of a minor has been submitted to us, please contact [email protected] immediately. We will investigate and take appropriate action, including permanent account closure and deletion of all associated data, as quickly as possible.

Parents and guardians are encouraged to use parental control tools and filtering software to prevent minors from accessing gambling platforms. More information is available on our Responsible Gaming page.

13. International Data Transfers

mpo700 primarily processes data within secure data centers that serve the Southeast Asian region. Where it becomes necessary to transfer personal data to service providers located in other jurisdictions — for example, cloud infrastructure providers or global KYC platforms — we ensure that appropriate safeguards are in place, including:

• Binding contractual clauses that impose equivalent data protection obligations on the recipient.
• Transfers only to jurisdictions recognized as providing an adequate level of data protection.
• Technical measures such as encryption in transit and at rest to protect data regardless of where it is stored.

You may request further information about specific international transfer safeguards by contacting our Data Protection team.

14. Changes to This Privacy Policy

mpo700 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players via email at the address associated with their account.
• Display a prominent notice on the platform for a period of at least 14 days following the update.

Your continued use of the mpo700 platform after the effective date of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically — at minimum, once every 90 days.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to the mpo700 Data Protection team through the following channels:

• Email: [email protected]
• Response Time: We aim to acknowledge all privacy-related requests within 3 business days and resolve them within 30 calendar days.
• Language: Our support team handles privacy inquiries in both English and Indonesian.